Privacy Policy
UpdatedNovember2025
- 01
Introduction
Welcome to Soulistic Synergy Co. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our websites or purchase our products.
- 02
Information We Collect
When you use our website or services, we may collect personal information that you provide to us, such as your name, email address, phone number, billing and shipping addresses. We may also collect information about your orders, your browsing activity on our website, and technical information such as your IP address and browser type.
- 03
How We Use Your Information
We use the personal information we collect to process and fulfill your orders, communicate with you regarding your orders or promotions, improve our website and services, prevent fraudulent activity, and comply with legal obligations.
- 04
Sharing Your Information
Your personal information is not sold, rented, or traded. We may share your information with third-party service providers who help us operate our business, such as payment processors and delivery services. We may also disclose information if required by law or with your consent.
- 05
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website performance, and provide marketing relevant to your interests. You can manage or disable cookies through your browser settings, though this may affect website functionality.
- 06
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no system can guarantee complete security, and we cannot ensure the absolute security of your information.
- 07
Your Rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections to any inaccuracies, and ask us to stop using your information for direct marketing. You also have the right to make a complaint regarding our handling of your personal information. To exercise these rights, please contact us.
- 08
Retention of Information
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
- 09
Third Party Links
Our website may contain links to third-party websites, and we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
- 10
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.